Passenger–pleasing terminals, quiet streets around the globe, France’s frog-leg problem, and Ireland’s best food and drink.
Every year, Airports Council International conducts extensive surveys, gathering feedback from travelers at hundreds of airports worldwide.
Based on nearly 600,000 passenger surveys, the Airport Service Quality (ASQ) Awards recognize airports that excel across various categories, from cleanliness to overall passenger satisfaction. Here are the nine airports that stood out across all five categories in this year’s awards:
1. Greenville-Spartanburg International (GSP) – South Carolina, USA
GSP impresses travelers with its dedication to cleanliness, staff efficiency, and seamless travel experience. Located in South Carolina, this airport consistently earns high marks from passengers.
2. Gerald R. Ford International (GRR) – Michigan, USA
In Michigan, Gerald R. Ford International Airport stands out for its excellent service and passenger-friendly amenities. Travelers appreciate its convenient layout and attentive staff.
3. Rome Fiumicino Airport (FCO) – Italy
As one of Italy’s busiest airports, Rome Fiumicino Airport sets the standard for excellence in passenger service. From its modern facilities to its efficient transport links, FCO ensures a pleasant experience for travelers.
4. Casablanca Mohammed V International (CMN) – Morocco
In Morocco, Casablanca Mohammed V International Airport is celebrated for its commitment to passenger satisfaction. Travelers commend its cleanliness, friendly staff, and convenient facilities.
5. Izmir Adnan Menderes Airport (ADB) – Turkey
Turkey’s Izmir Adnan Menderes Airport earns praise for its seamless operations and welcoming atmosphere. With easy transport links and efficient services, ADB ensures a stress-free travel experience.
6. Guayaquil International Airport (GYE) – Ecuador
Guayaquil International Airport in Ecuador delights travelers with its modern facilities and attentive staff. The airport’s dedication to passenger comfort and convenience earns it high marks in the ASQ Awards.
7. Salalah International Airport (SLL) – Oman
Nestled in Oman’s picturesque landscape, Salalah International Airport stands out for its tranquil ambiance and top-notch services. Travelers appreciate its serene surroundings and efficient operations.
8. Sultan Hasanuddin International Airport (UPG) – Indonesia
Indonesia’s Sultan Hasanuddin International Airport impresses passengers with its warm hospitality and modern amenities. From check-in to boarding, UPG ensures a smooth and enjoyable journey.
9. Yogyakarta International Airport (YIA) – Indonesia
Yogyakarta International Airport in Indonesia earns accolades for its well-maintained facilities and friendly staff. Travelers commend its easy navigation and efficient services, making it a top choice for air travel in the region.
These nine airports set the bar high for excellence in passenger service, showcasing a commitment to providing an exceptional travel experience for visitors from around the globe.
